About Us

Diamond Group Services has single service industry expertise across cleaning, security and property services. The benefit of an integrated contract is that you gain this expertise, yet with just one single point of accountability and with one centralised invoice and reporting. This significantly reduces administration time and cost, yet still provides you with service excellence and the ability to increase efficiencies.

By bundling services Diamond Group is able to reduce overheads and allocate resources more efficiently. The synergy comes from our ability to integrate services and optimise delivery systems. 

We endeavour to realise our employees’ full potential by treating them fairly and with respect, offering them work and training, and safeguarding their health, safety and wellbeing. This improves quality and productivity, as well as enhancing employee job satisfaction and loyalty. We engage with them, and explain your vision, so that they are given a sense of purpose, and pride in order to deliver the best possible service.

‘People’ is one of the key elements in our strategy. We aim to recruit, motivate, retain, train and develop the best talent in the industry. Why? Because in outsourcing, more than almost anywhere else, it’s the people on the front line who make the difference. They cook, clean and paint. They guard, mow and repair. They welcome guests, control pests, and provide personal care and much more besides. And they do it all with a real desire to serve and, just as important, a smile on their faces. Their brilliant and hard work is the single biggest factor behind our success. We are our people – no more, no less – and they deserve and receive the greatest support we can give them.

Our skills and management expertise typically saves client operating costs through efficiency savings, economies of scale and a reduction in overheads. By bundling services, we are able to reduce overheads and allocate resources more efficiently. This synergy comes from our ability to identify opportunities to integrate services and optimise delivery systems. 

Whether it’s the risks associated with employees or with delivering and managing your services, we can manage them for you.

Effective risk management is critical in helping us achieve our strategy and is a key consideration in our business decision making. Through our contracts, we become responsible for certain tasks and functions. With responsibility comes risk – and we use a thorough risk management strategy to help us identify and mitigate those risks.

Diamond Group Services is acutely aware of its responsibilities and as such, we stringently adhere to Australian Safety Standards and proactively implement best practice risk management and OH&S procedures across all areas of our business operations.

We invest in innovative IT solutions on behalf of our clients to make sure they benefit from industry–leading tools that can help to improve the management of their properties, assets and services.

We are opening up new avenues for provision, management and analysis of data to help us drive decision making and increased efficiencies.